Ranked 4th in the nation for patient room cleanliness
Rockcastle Regional Hospital and Respiratory Care Center has been ranked 4th in the nation for having the cleanest patient rooms, as reported by patients. Rockcastle Regional received an average score of 94 percent, while the national average of all hospitals is 74 percent.
Becker’s Hospital Review released the list of hospitals based on data reported by The Centers for Medicare and Medicaid Services’ (CMS) Consumer Assessment of Healthcare Providers (HCAHPS) survey. The results are based on patient feedback that their room and bathroom were always clean and reflect responses from April 2015 through March 2016, the most recent data available on the CMS Hospital Compare website.
“We are exceptionally proud of the work we do every day to keep our patients safe in a healthy environment,” said Carol Bryant, Rockcastle Regional director of environmental services. “This recognition is a testament to our continued dedication and commitment to always providing our patients with the cleanest of rooms we can offer.”
While patient response data provided on the CMS Hospital Compare website is helpful, it really only provides a snapshot of patient responses from more than a year ago. As a standardized survey instrument to provide hospitals with patient feedback, CMS reports more up-to-date HCAHPS results to hospitals than is reported on Hospital Compare.
Looking at data from the last 24 months, Rockcastle Regional has received an average patient response score of 98 percent that their room and bathroom were always clean.
President and CEO of Rockcastle Regional, Stephen A. Estes attributes these sustained results to the hard work of the environmental services staff around the clock. “Patient safety is at the core of everything we do at Rockcastle Regional. Exceptional care and quality outcomes cannot be achieved for our patients if they are not provided in a clean and safe environment. This is at the heart of our patient care.”